Introduction
Welcome to Ahadi.
Ahadi is a proprietary digital platform owned and operated by Evera PLC ("Ahadi," "we," "our," or "us"). This Privacy Policy explains how Ahadi collects, uses, stores, protects, processes, and discloses personal information through the Ahadi platform, website, applications, infrastructure, and related services.
By accessing or using Ahadi, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to comply with applicable laws of the Republic of Kenya, including the Kenya Data Protection Act, 2019, and may also incorporate internationally recognized privacy principles where applicable.
About Ahadi
Ahadi is a Software-as-a-Service (SaaS) platform providing digital event infrastructure, invitation systems, guest management tools, operational event tooling, vendor ecosystem services, event collaboration systems, analytics systems, and related digital services.
Information We Collect
We may collect the following categories of information:
Personal Information
Personal information may include:
- Full names;
- Email addresses;
- Phone numbers;
- Event participation details;
- Guest information;
- Account credentials;
- Billing information;
- Communication preferences;
- User-generated content; and
- Profile information.
Event & Platform Information
We may collect:
- Event details;
- RSVP information;
- Attendance data;
- Seating information;
- Vendor information;
- Uploaded media;
- Planning information; and
- Event-related operational data.
Technical Information
We may automatically collect:
- IP addresses;
- Browser type;
- Device information;
- Operating system;
- Platform usage activity;
- Analytics information;
- Cookies and tracking data;
- Error logs;
- Infrastructure telemetry; and
- Performance metrics.
Payment Information
Where payments are processed through Ahadi or integrated payment providers, payment-related information may be collected and processed. Sensitive financial information may be processed by third-party payment providers and not directly stored by Ahadi.
How We Use Information
Ahadi may use collected information to:
- Provide platform services;
- Operate event infrastructure;
- Facilitate invitations and RSVPs;
- Improve platform functionality;
- Manage customer accounts;
- Provide customer support;
- Conduct analytics and performance monitoring;
- Improve security and fraud prevention;
- Personalize user experiences;
- Process transactions;
- Communicate updates and notices;
- Conduct internal research and development;
- Improve AI and operational systems;
- Comply with legal obligations; and
- Enforce platform policies and agreements.
Legal Basis for Processing
Where applicable under data protection laws, we process information based on:
- User consent;
- Contractual necessity;
- Legitimate business interests;
- Legal obligations; and
- Protection against fraud or abuse.
Data Retention
We retain personal information only as long as reasonably necessary for:
- Providing the Service;
- Legal compliance;
- Security purposes;
- Dispute resolution; and
- Enforcement of agreements.
We may delete or anonymize data after retention periods expire.
Data Security
We implement reasonable technical and organizational safeguards to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be processed or stored in countries outside your jurisdiction.
Where required, we take appropriate measures to ensure lawful transfers and adequate protections.
Your Rights
Depending on applicable law, you may have rights to:
- Access your personal data;
- Correct inaccurate information;
- Delete your information;
- Restrict or object to processing;
- Withdraw consent; and
- Request data portability.
Requests may be submitted using the contact details below.
Children's Privacy
The Service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we may delete it.
Third-Party Links
The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting the revised version on the Service.
Continued use of the Service after updates constitutes acceptance of the revised policy.
Contact Information
Acknowledgement
By accessing or using Ahadi, users acknowledge that they have read and understood this Privacy Policy and consent to the practices described herein where consent is required by applicable law.